Patient Care Coordinator

Our Patient Care Coordinator is your go-to point of contact throughout your care at Revitalize Your Health. She helps keep your appointments, follow-ups, surveys, body composition assessments and other program requirements organized so you know what to expect and don’t fall behind.

She is also here to help when you have a question, need assistance with scheduling or are unsure who to contact. When a concern is clinical, she helps connect you with the appropriate member of your care team.

Our Patient Care Coordinator also supports patients participating in our sexual function optimization programs, helping ensure that their care stays organized from one step to the next.

We’re here to help you navigate your care at Revitalize Your Health.

Patient Care Coordinator Our Patient Care Coordinator is your go-to point of contact throughout ... Read More

Charlotte Ellis, RD, MAN, BASc

Charlotte is a Registered Dietitian who provides practical, evidence-based nutrition counselling tailored to each person’s needs, goals and everyday life.

She works with adults across a range of nutrition concerns, with particular interests in weight management, digestive health, diabetes and women’s health. Charlotte also has experience supporting people using GLP-1 medications for weight management and those managing chronic conditions such as diabetes, heart disease and high cholesterol.

Her approach is warm, collaborative and non-judgmental. Rather than focusing on rigid rules or a one-size-fits-all plan, Charlotte helps patients identify realistic changes, build sustainable habits and feel more confident making nutrition decisions.

Charlotte holds a Master of Applied Nutrition and Bachelor of Applied Science in Nutrition from the University of Guelph.

Charlotte Ellis, RD, MAN, BASc Charlotte is a Registered Dietitian who provides practical, evide... Read More

Mary — Front Office Lead

Mary is often the first point of contact for patients at Revitalize Your Health. She brings warmth, organization and a calm, supportive approach to every interaction, helping patients navigate appointments, documentation and communication with the clinic.

Before joining RYH, Mary worked as a Developmental Support Worker, where she supported individuals and families while coordinating appointments, documentation and communication with care teams.

Mary studied Educational Assistant & Adult Supports at Niagara College, with training in professional communication, confidentiality and person-centred care.

Mary — Front Office Lead Mary is often the first point of contact for patients at Revitalize You... Read More

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Shannon Lapointe, RRT/AA, Certified Continence Advisor Owner & Clinical Director, Revitalize Your Health

Shannon Lapointe is the Owner and Clinical Director of Revitalize Your Health and has more than 25 years of experience working in Ontario hospitals as a Registered Respiratory Therapist and Anesthesia Assistant. She founded Revitalize Your Health in Niagara Falls in 2021.

Shannon is a Certified Continence Advisor through McMaster University and focuses her practice on sexual function and hormone optimization, pelvic and urinary health, continence care and regenerative medicine for men and women.

Her clinical interests include erectile and sexual function, Peyronie’s disease, premature ejaculation, arousal and orgasm concerns, painful intimacy, vaginal dryness, urinary leakage and urgency, and postpartum or post-surgical pelvic and sexual health concerns.

Shannon takes an integrative approach to care, recognizing that sexual, hormonal, pelvic and urinary health can be interconnected. She works with patients to understand their concerns, review their options and develop an individualized treatment plan.

Shannon Lapointe, RRT/AA, Certified Continence Advisor Owner & Clinical Director, Revitalize ... Read More